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Terms of Service

The service is provided by the Ministry of the Interior. Below are the terms and conditions on which you can use the services offered.

This site offers users who register the possibility of being registered as persons with hearing impairment in a national database and made available to authorized rescue agencies in the event that they are contacted for a request for assistance through the number 800 800 112 , dedicated to the emergency request for deaf users or to the single emergency number 112.

By registering on the site for our service, the user declares to have read, understood and accepted to be bound by these Terms.

Territorial service and coverage

The service offered is the registration, by e-mail box and mobile phone number, of a database that allows emergency services present on the Italian National territory to know in advance that the emergency applicant is a person suffering from auditory disturbance and therefore of adopt the appropriate communication methods to better collect the request for help. The service is offered throughout Italy for emergency requests that arrive at the dedicated number 800 800 112 and for power plants that answer the single emergency number 112 integrated with the service.

Limits of use

It is not allowed to register on this website and / or receive the services provided if this is prohibited in your country or according to any law or regulation applicable to you.

Changes in the service

The service provider may, without notice: modify the services; stop providing the services or functionality of the services it offers; o create limits for existing services. The service provider may interrupt or permanently or temporarily suspend access to the services without notice and liability for any reason or without reason.

The service provider may interrupt or suspend the user's access to the service permanently or temporarily without notice and liability for any reason, including if, in its sole decision, it violates any provision of these Terms or any applicable law or regulation. You may be asked to discontinue use of the service / site and may also request cancellation of your account and / or services at any time.

Limits of responsibility

The user will relieve the Ministry of the Interior of any request, loss, liability, claim or expense (including legal fees), paid by third parties due to, or deriving from, or in connection with the use of the website or of any of the services offered on the site.

To the maximum extent permitted by applicable law, in no case can the Ministry of the Interior be held liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including, without limitation, damages due to loss of profits, goodwill, use, data or other intangible losses deriving from or relating to the use or inability to use the service.

To the maximum extent permitted by applicable law, the Ministry of the Interior assumes no responsibility for (i) errors, errors or inaccuracies in the contents; (ii) personal injury or property damage, of any nature, resulting from access to or use of our service; and (iii) any unauthorized access or use of our secure servers and / or all personal information stored there.

Changes in the terms of service

The Ministry of the Interior reserves the right to modify these terms from time to time in its sole discretion. Therefore, it is necessary to periodically review these pages. When we change the Terms substantially, we will inform you through the contacts provided that important changes have been made to the Terms. If you do not accept the terms or future versions of the Terms, do not register for the service or log in to cancel your registration if it has already taken place.

Collection and processing of data

The requested data is collected and processed according to the current legislation adhering to the European data protection standards (GDPR). For more information, see the information in the privacy section at this link.


These Conditions, the rights and remedies provided below, and all claims and disputes relating to this and / or services, are governed by, interpreted and asserted in all respects exclusively in accordance with Italian laws. Any and all of these claims and disputes will be made present and the user hereby consents to their exclusive decision by a court of competent jurisdiction located in Turin.

Website Terms of Use

The Website through which the service is provided is owned and managed by Regola Srl. The Website Terms of Use are shown below.

Use of the website

The Website can be used for the use of the service offered by the Ministry of the Interior, referred to in the previous Terms of Service.

Collection and processing of navigation data

The computer systems and software procedures necessary for the operation of the portal that provides the service, acquire some personal data whose transmission is implicit in the use of Internet communication protocols.

This category of data includes the IP addresses or domain names of the computers and terminals used by users, the URI / URL (Uniform Resource Identifier / Locator) addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code that indicates the status of the response given by the server (successful, error, etc.), other parameters relating to the operating system and the user's computer environment.

This data, necessary for consulting the portal and using the service, is also processed for the purpose of checking its correct functioning and guaranteeing its safety.

The navigation data are collected and processed according to the current legislation adhering to the European data protection standards (GDPR). For more information, see the information in the privacy section at this link.

Intellectual property

The Website and all materials contained or transferred therein, including, but not limited to, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music and all the related intellectual property rights are the exclusive property of Regola Srl. Except as explicitly indicated in this document, nothing in these Terms will be considered as a license in or under these Intellectual Property Rights and the user agrees not to sell , license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, modify or create derivative works.

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